If this is the case, the problem is likely that app and not the iPhone touch screen at all, but since the app is open at the time the app stops responding as it “freezes”. Sometimes an iPhone touch screen is unresponsive in just one particular app. When the iPhone boots back up, the touch screen should work just fine again if it’s a simple software issue like a bug or a software freeze with iOS or an app.įrom personal anecdotal experience, my iPhone 7 Plus screen can sometimes become totally unresponsive to touch for a while, and a hard reboot always fixes it.ģ: Delete and Update / Reinstall the Problematic App To force restart iPhone 6s and older with a clickable Home button: Hold the Home Button and the Power Button until you see the Apple logo on screen To force restart iPhone 7 and newer without a clicking Home button: Hold down the VOLUME DOWN button along with the POWER BUTTON until you see the Apple logo Hard rebooting is easy, but it depends on which iPhone model you have: Often times simply restarting the iPhone will fix the unresponsive touch screen, but a hard reboot is often easier even if it’s a bit more forceful. Just make sure the screen is clean, and that your hands are clean and dry. Unusually dry skin or callouses generally don’t matter and should not cause any issue with the touch screen, though if your hands are wet that may cause issues. Wash your hands or your fingers if in doubt and if you have a bunch of gunk on them. Wiping it down with a soft cotton cloth is often sufficient to remove anything from the iPhone displays touch screen, but you may need to use a slightly damp (and I do mean slightly, never enough moisture to drip) cloth to wipe the screen free.Īs for your fingers, a stylus, or other input appendages, just make sure they’re clean and dry. You’ll want to make sure the iPhone screen is clean and clear of anything that can interfere with the ability to detect touch properly. In the sunnier weather, sunscreen is another common thing that can get on a screen and make the iPhone touch screen unresponsive or erroneously responsive. Give your iPhone screen a good look in bright direct lighting and tilt it around a bit to reveal any obvious gunk, oil, residues, liquids, moistures, dried crust or food, or anything else that may be interfering in the screen. If you have a case or a thick third party screen protector on the iPhone, you’ll want to remove those as you troubleshoot this as well. ![]() The first thing you’ll want to do is to clean off your iPhone screen, as well as your fingers (or other input appendage or device). I just experienced this problem myself and so this is the set of steps I used to troubleshoot the issue, for my specific situation the iPhone just needed to be hard rebooted and some storage freed up for the touch screen to work as expected again. We’ve got several steps to troubleshooting an unresponsive touch screen on an iPhone, if your iPhone is not responding well to touch and the screen seemingly is not working as well as it should with touch input, follow along and you should be able to remedy the issue. Troubleshooting an Unresponsive iPhone Touch Screen
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